# Frequently Asked Questions

## Why didn’t my entry get counted?

Most common reasons:

* Missing or incorrect **destination tag**
* Sent XRP to the wrong address
* Sent before entries opened (scheduled raffles)

## Who can create raffles in a group?

Usually the group owner (and optionally Telegram admins), depending on how your WAFFL deployment is configured.

## Why don’t I see AMM options?

AMM/proceeds options only appear if they’re enabled at both:

* Platform level (deployment feature flags)
* Group level (configured via `/setup`)

## My raffle ended — why isn’t it paid out instantly?

Completion and settlement can take a few minutes depending on network conditions and queue load—especially during high-traffic events.


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